This post originally appeared on the Green Building Advisor’s website.
I’ve taken training from many manufacturers over the years. Manufacturers have a vested interest in seeing you succeed. If you have a good experience, you will probably use their products again, but if you have a poor experience, you’re going to talk about it, and not in a good way. The good manufacturers will provide some sort of product training, whether it’s in a video on YouTube or information on their website. Many will also offer on-site education with a factory representative. I’ve had two manufacturers send representatives to answer questions on jobs I was involved with over the past year, Rockwool and Siga.